A letter to our clients about COVID-19
Dear Trusted Clients,
In response to COVID-19 we are offering Telemedicine and Curbside Service.
We have been closely monitoring the developments around COVID-19. Internationally, no cats have been diagnosed with COVID-19, and cats do not appear to be involved in transmission of the coronavirus between people.
The safety of our clients, cats, and staff remains our utmost priority.
Please call (802) 860-2287 to arrange this with our Client Care Coordinator prior to your visit. The curbside service process is as follows:
Curbside Service
Prior to your cat’s appointment, we will email you a history questionnaire to complete. You can also download the form here. For those who do not have internet access, we can collect this information by phone.
Drive to Affectionately Cats as usual. For your cat’s safety, they must be secured in carrier. Once you arrive for your appointment, please call (802) 860-2287 to let us know you are here.
Please feel free to run an errand during your cat’s 30-minute visit. The doctor will call you when the examination is complete to discuss findings and make recommendations.
Shortly thereafter you will receive a phone call from our Client Care Coordinator to obtain payment for services completed. If your cat is being admitted or hospitalized, a deposit will be collected at this time. Credit card or Care Credit are preferred; cash or check are also accepted.
We will disinfect the outside of your carrier before one of our team members delivers your cat and any necessary medications to you in your car.
Telemedicine
We will email your invitation to doxy.me, just click on the link in your email. Click here to learn more or to start a call now.
Our Veterinarians will diagnose your cats to the best of their abilities over telephone and by sharing pictures.
If it is not possible to diagnose your cat’s issues over the phone, you will be invited to utilize our curbside service.
As the Vermont Department of Health and CDC provide further guidelines, we will comply with these and communicate any changes regarding our policies. See the COVID-19 FAQs below for the latest information.
We are unwavering in our commitment to exceedingly high standards for cleanliness and hygiene. Please rest assured that we will continue to provide the highest quality veterinary services for the well-being of our patients. Thank you for helping us maintain a safe and healthy environment for everyone.
Sincerely,
Denise Kessler, DVM
Elizabeth Berger, DVM
Kayla Miner, DVM
Affectionately Cats
60 Commerce Street
Williston, VT 05495
(802) 860-2287
